Iconic Hotel Penang
Nestled in the heart of Icon City, Bukit Mertajam, Iconic Hotel Penang offers a seamless blend of modern luxury and warm hospitality. With 195 beautifully designed rooms across three unique themes—Modern, Urban, and Contemporary—our hotel delivers an ‘Impressive, Incomparable, and Inspiring’ experience. Owned and managed by Iconic Worldwide, we have been recognized with 11 prestigious awards since opening in 2016. Whether for business or leisure, Iconic Hotel promises world-class amenities, exceptional service, and unforgettable stays
940508-M
Penang, Malaysia
hr@iconichotel.com.my
+60 11 2832 9595
https://iconichotel.com.my/
Opportunities at
Iconic Hotel Penang
Job Description
- Assist in the preparation and cooking of food items according to established recipes and standards.
- Prepare ingredients such as vegetables, meats, seafood, and other food products.
- Perform basic cooking duties under the supervision of senior chefs.
- Ensure food portions, presentation, and quality meet hotel standards.
- Assist in the preparation of buffet, à la carte, banquet, and special event menus.
Requirements
- SPM, Certificate, or Diploma in Culinary Arts, Food Preparation, Hospitality, or a related field.
- Previous kitchen experience is an advantage but not mandatory.
- Basic knowledge of food preparation and kitchen operations.
- Understanding of food hygiene and safety standards.
- Ability to work in a fast-paced environment.
- Willingness to learn and develop culinary skills.
- Physically fit and able to stand for long periods.
- Willing to work shifts, weekends, and public holidays.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Job Description
- Assist in the preparation and cooking of food items according to established recipes and standards.
- Prepare ingredients such as vegetables, meats, seafood, and other food products.
- Perform basic cooking duties under the supervision of senior chefs.
- Ensure food portions, presentation, and quality meet hotel standards.
- Assist in the preparation of buffet, à la carte, banquet, and special event menus.
Requirements
- SPM, Certificate, or Diploma in Culinary Arts, Food Preparation, Hospitality, or a related field.
- Previous kitchen experience is an advantage but not mandatory.
- Basic knowledge of food preparation and kitchen operations.
- Understanding of food hygiene and safety standards.
- Ability to work in a fast-paced environment.
- Willingness to learn and develop culinary skills.
- Physically fit and able to stand for long periods.
- Willing to work shifts, weekends, and public holidays.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Job Description
- Oversee the daily operations of the Front Office, including Reception, Guest Services, and Lobby operations.
- Ensure smooth and efficient check-in and check-out processes.
- Monitor room allocation and occupancy in coordination with Housekeeping and Reservations.
- Ensure all Front Office procedures comply with hotel policies and brand standards.
- Handle daily shift operations and ensure adequate staffing levels.
Requirements
- Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism, or a related field.
- Minimum 3–5 years of Front Office experience, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of Front Office operations and Property Management Systems (PMS).
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Customer-focused with a passion for delivering exceptional guest experiences.
- Proficient in Microsoft Office applications.
- Willing to work shifts, weekends, public holidays, and on-call when required.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Job Description
- Welcome guests warmly and professionally upon arrival.
- Perform check-in and check-out procedures accurately and efficiently.
- Verify guest identification, registration details, and payment methods.
- Assign guest rooms according to reservations, preferences, and room availability.
- Issue and manage room key cards.
- Maintain an organized and efficient front desk at all times.
Requirements
- SPM, Certificate, Diploma, or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism, or a related field.
- Previous experience in Front Office, Reception, or Customer Service is an advantage.
- Good communication and interpersonal skills.
- Fluent in English and Bahasa Malaysia; additional languages are an advantage.
- Proficient in Microsoft Office and hotel Property Management Systems (PMS) is preferred.
- Pleasant personality with professional grooming and a customer-oriented attitude.
- Ability to multitask and work effectively under pressure.
- Willing to work rotating shifts, weekends, overnight shifts, and public holidays.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Job Description
- Assist in managing the daily operations of the Banquet Department.
- Ensure banquet functions are executed according to the Banquet Event Order (BEO) and guest requirements.
- Supervise the setup, service, and breakdown of banquet events.
- Conduct pre-function briefings with the banquet team.
- Monitor service standards throughout all events to ensure guest satisfaction.
- Ensure banquet venues are properly prepared, clean, and presentable before each function.
Requirements
- Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage, or a related field.
- Minimum 3–5 years of experience in banquet operations, with at least 1–2 years in a supervisory role.
- Strong knowledge of banquet service standards and event operations.
- Excellent leadership and team management skills.
- Strong communication and interpersonal abilities.
- Good organizational and problem-solving skills.
- Proficient in Microsoft Office; knowledge of hotel POS and banquet management systems is an advantage.
- Willing to work flexible hours, including weekends, evenings, and public holidays.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Job Description
- Welcome and escort guests to their tables in a friendly and professional manner.
- Present menus and provide accurate information on food and beverage items.
- Take guests' food and beverage orders accurately.
- Serve food and beverages promptly and according to hotel service standards.
- Ensure guests' needs are attended to throughout their dining experience.
- Handle guest enquiries and complaints professionally, escalating issues when necessary.
Requirements
- SPM, Certificate, or Diploma in Hospitality, Food & Beverage, or a related field.
- Previous experience in a restaurant, café, hotel, or F&B environment is an advantage.
- Good communication and interpersonal skills.
- Pleasant personality with a positive attitude.
- Ability to work in a fast-paced environment.
- Basic English communication skills (additional languages are an advantage).
- Physically fit and able to stand for extended periods.
- Willing to work shifts, weekends, and public holidays.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Job Description
- Welcome and escort guests to their tables in a friendly and professional manner.
- Present menus and provide accurate information on food and beverage items.
- Take guests' food and beverage orders accurately.
- Serve food and beverages promptly and according to hotel service standards.
- Ensure guests' needs are attended to throughout their dining experience.
- Handle guest enquiries and complaints professionally, escalating issues when necessary.
Requirements
- SPM, Certificate, or Diploma in Hospitality, Food & Beverage, or a related field.
- Previous experience in a restaurant, café, hotel, or F&B environment is an advantage.
- Good communication and interpersonal skills.
- Pleasant personality with a positive attitude.
- Ability to work in a fast-paced environment.
- Basic English communication skills (additional languages are an advantage).
- Physically fit and able to stand for extended periods.
- Willing to work shifts, weekends, and public holidays.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Job Description
- Provide administrative support to the Director of F&B / F&B Manager.
- Prepare departmental correspondence, reports, and presentations.
- Maintain filing systems and departmental records.
- Manage incoming calls, emails, and internal communications.
- Schedule meetings and prepare meeting minutes.
Requirements
- Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
- Minimum 1–2 years of experience in Food & Beverage operations or hotel administration.
- Good knowledge of restaurant and banquet operations.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Strong organizational and administrative skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Willing to work flexible hours, including weekends and public holidays when required.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Job Description
- Coordinate all confirmed events from initial booking until event completion.
- Liaise with clients to understand event requirements, objectives, and expectations.
- Prepare event orders (EO/BEO) and ensure all departments receive accurate information.
- Conduct pre-event meetings with clients and internal departments.
- Arrange event schedules, floor plans, seating layouts, and setup requirements.
- Ensure all event details are confirmed before the event date.
Requirements
- Diploma or Bachelor's Degree in Hospitality Management, Event Management, Tourism, Business Administration, or related field.
- Minimum 1–3 years' experience in hotel event coordination, banquet operations, or hospitality.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work under pressure and meet tight deadlines.
- Proficient in Microsoft Office applications.
- Knowledge of hotel PMS or banquet management systems is an advantage.
- Willing to work weekends, public holidays, and flexible hours based on operational needs.
Skills
Location
This job is performed on site .
71 Jalan Icon City Bukit Tengah Bukit Tengah 14000 Bukit Mertajam, Penang, Malaysia
Where To Find Us
Iconic Hotel Penang
Hotel & Hospitality
Penang, Malaysia
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